Support

How can we help?

BoxlyTV is a player for playlists you add yourself. Find answers below or reach our team by email.

Questions about setup, playback, privacy, or your device? Reach our team by email — we typically reply within a few business days.

Go to contact →

Install the app, accept the privacy notice on first launch, then add an M3U URL or Xtream portal you are authorized to use.

About BoxlyTV →

Most problems come from the playlist source or your network. Try another channel, check credentials with your provider, or test on Wi‑Fi.

We collect limited technical data to run the service. Full policies are published on this site and inside the app.

Does BoxlyTV include any channels?

No. BoxlyTV is a player only. You must add your own authorized playlist or portal.

Where do I download the app?

From the App Store (iOS) or Google Play (Android).

Does it work on TV?

Yes — the Android app supports Android TV layouts. iOS runs on iPhone and iPad.

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